"Service Power has provided Tesco Home Services with the technical solution that allows us to bring customers a brand new home services proposition. Their expertise and quality of service have been of a very high standard and we look forward to a continued relationship as our service develops." Rod Brown, Category Director - Home Services.

"With our industry-leading scheduling intelligence, built to deliver the best possible solutions and Syclo's expertise in solving enterprise mobile processes, we're confident the new SMART Schedule will exceed the customer's expectations." Mark Duffin, CEO of servicepower.

"By eliminating a paper-based process with SMART Schedule and ServicePower scheduling we are now equipped with an intuitive process with the flexibility to reassign or reprioritize work in real time." Jeff Kleban, Syclo EVP of Alliances

ServiceScheduling Version 8.1

After 12 months of intense development and testing, we are very excited to announce that ServiceScheduling v8.1.0 is now available!

Enhanced Capacity Management You can now reserve space for emergency repair work and limit the extent to which schedules are pre-booked with other types of work.

Simplified Team Reorganization You can now add, reorganize and change the name of teams and regions using ServiceManager. These changes are based on the effective date, meaning you are always in control when changes take place.

Multiple Breaks You can now define multiple breaks in shift patterns for your field resources. The breaks will be dispatched, much in the same way as jobs. As breaks are taken they may be updated to mark them as such.

Technical Updates Full support is now available for Windows Server 2008, SQLServer 2008 and Oracle 11g. On the client side, IE8 and Windows 7 are now supported. We've also made several other changes to help provide further
scalability for large deployments (000's of field resources!).